As of June 11th 2009, DownTime Healing Arts Center earned the prestigious Diamond Certified® award. The Diamond Certified award is presented only to local service companies that rate “highest in quality” in a detailed customer satisfaction study of their customers served during the previous four-year period. Each qualifying company must also pass a license, insurance, complaint status, legal and credit rating (for contractors). To maintain Diamond Certification, American Ratings Corporation conducts ongoing customer satisfaction surveys and checks credentials on a regular basis.